You may return an item for a refund or an exchange within 30 days of receipt in a new and unused condition and in its original packaging.
NOTE: Any items which have shirt printing or any other form of personalisation included in the product cannot be returned for a refund or exchanged unless the item is faulty or delivered damaged. If the item is deemed to be faulty you must contact us within 7 days of delivery to inform us of the fault and, depending on the product, you will be advised what to do next. A refund cannot be given if a player leaves the club or their squad number changes for any personalisation products you may have bought.
Please allow up to 5 working days for us to receive the returned items and inspect them, if we accept the returned items a refund will be processed directly to the payment card the original order was placed with.
Any products marked as 'Online-only' can only be refunded and not exchanged.
(Find out more about our Returns Policy and Exceptions)