Delivery Information 


Please use this link to see the service of Royal Mail in your area:

https://www.royalmail.com/services-near-you#/

 


Delivery to the UK

Please allow 5 working days for your order to be picked and dispatched, you should then receive your order within 3 working days from date of dispatch. Once your order has been dispatched from the store you will receive a dispatch email confirming this, which will contain a link to the Royal Mail Track and Trace service where this will show the status of your parcel. If you have not received your order within 10 working days from dispatch and Royal Mail Track and Trace is unable to provide a helpful status of the parcel, then please get in contact.

 

Delivery outside of the UK

All orders to be delivered outside of the United Kingdom are sent via Royal Mail Signed For. This service means a signature is required upon receiving your parcel. Delivery rates start at £12.00 (Europe) and £18.00 (ROW), the total delivery charge can be seen and calculated in the cart and checkout process.

Please allow 5 working days for your order to be picked and dispatched, you should then receive your order within 10 working days for Europe orders and 15 working days for ROW orders from the date of dispatch. Once your order has been dispatched from the store you will receive a dispatch email confirming this, which will contain a link to the Royal Mail Track and Trace service where this will show the status of your parcel. If you have not received your order within the outlined timescales above and Royal Mail Track and Trace is unable to provide a helpful status of the parcel, then please get in contact.

 

Customs & Duty

Our items are shipped from within the United Kingdom and may incur a charge or fee upon entering the destination country including the EU from the UK. We will not accept liability for any such costs.

We are unable to offer information regarding the costs due to these varying between countries with the customs authorities in the destination country and customs threshold determining if a charge should apply. Please contact the relevant customs authority of the destination country if you need any help.

 


Programme Delivery

Pre-ordered programmes are mailed out no earlier than 2 working days before the game due to fresh content deadlines. This also applies to the full programme subscription and half programme subscription.

If a programme is purchased on its own then the UK, Guernsey and Jersey delivery price is £1.50 and Ireland's delivery price is £4.25. If the programme is purchased with other shop items then the delivery price will adjust to what the standard delivery is for that location.

Pre-ordered programmes will be shipped separately from the rest of your order.

Please note that when purchasing a pre-ordered programme we will endeavour to ensure you receive your programme pre-game by sending out on a 24-hour delivery service, however, once the programme is in the post we cannot guarantee that it will arrive before the match day.

Single programmes are only available for delivery to the UK, Guernsey, Jersey and Ireland.

 


Pre-Order Items

If your order contains items that are currently on pre-order and items that are available, then your order will be held until the whole order can be dispatched. If you wish to receive the items that are available as soon as the order is placed please place two orders to split the pre-order and available items.

 

Personalised Gift Store Items (non-shirt printing)

Please note that the CPFC Personalised Gift Store is managed under license by Custom Gateway. All terms and conditions of use can be found on the homepage of the gift store. Loyalty points cannot be awarded on purchases from this site.