Delivery Information

COVID-19 DELIVERY INFORMATION

Our online shop remains open however ALL orders are being processed slowly due to the impact on our warehouse, supporters could experience delays in dispatch of up to 7 working days.

As soon as we have dispatched your order you will receive an email with the tracking details on it.

Please note for orders placed outside the UK you may experience longer delays of up to 4 weeks, unfortunately delivery guarantees are out of our control at present.

Our warehouse employees are working in a safe environment following Government guidance.

We thank you for your patience and apologise for any inconvenience caused.

 

Delivery to the UK

Please allow 5 working days for your order to be picked and dispatched you should then receive your order within 3 working days from date of despatch. Once your order has been dispatched from the store you will receive a dispatch email confirming this, within this email, it will contain a link to the Royal Mail Track and Trace service where this will show the status of your parcel. If you have not received your order within 10 working days from dispatch and Royal Mail Track and Trace is unable to provide a helpful status of the parcel please get in contact. 

 

Delivery outside of the UK

All orders to be delivered outside of the United Kingdom are sent via Royal Mail Signed For with this service a signature is required upon receiving your parcel. Delivery rates start at £12.00 (Europe) and £18.00 (ROW), the total delivery charge can be seen and calculated in the cart and checkout process.

Please allow 5 working days for your order to be picked and despatched you should then receive your order within 10 working days for Europe orders and 15 working days for ROW orders from date of despatch. Once your order has been despatched from the store you will receive a despatch email confirming this, within this email it will contain a link to the Royal Mail Track and Trace service where this will show the status of your parcel. If you have not received your order within the outlined time scales above and Royal Mail Track and Trace is unable to provide a helpful status of the parcel please get in contact.

 

Pre-Order Items

If your order contains items that are currently on Pre Order and items that are available your order will be held until the whole order can be dispatched. If you wish to receive the items that are available as soon as the order is placed please place two orders to split the Pre-Order Items and available items.

 

Personalised Gift Store Items (non shirt printing)

Please note that the CPFC Personalised Gift Store is managed under license by Custom Gateway, all terms and conditions of use can be found on the home page of the gift store, loyalty points cannot be awarded on purchases from this site.